Membership Support
Login not working
If you cannot login for the first time, you are most likely entering in your username and password incorrectly. Check the confirmation e-mail you received to verify your exact username and password.
Note that BLS usernames and passwords are CaSe SeNsItIvE. That means there is a difference between an "E" and an "e" logging in. If you are still unable to log in, please contact us directly.
Lost username / password
If you purchased a membership via Verotel, you can use their username and password recovery page. Otherwise please contact us directly.
Change username / password
We need to do this manually for you. Please contact us directly.
Cancel recurring membership subscription
Use Verotel's cancellation page or contact us directly.
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